ATEC Wireless Online Service Portal
ATEC’s management web portal plays a major role in increasing efficiency and streamlining the communication between clients’ engineering team and and ATEC’s team. The portal is designed to create an automated process to submit service requests, follow status updates and receive service results.
The portal compromises the following sections:
Submit New Requests
Online Submission of New Service Requests
- RF Design: Macro Site
- RF Design: In-Building
- RF Design: Zoning Testimony
- Frequency Planning: Single Site Re-tune
- Frequency Planning: Market Re-tune
- Drive Test: CW Study
- Drive Test: Base-band Scan
- Drive Test: New Site Drive
- Drive Test: Market Cluster Drive
Tracker Report
24/7 Up to the Minute Online Status Report.
- Download Results Online
- Results are Archived for 24 months.
- Automatic Generation of Invoices Based on Submitted Information
- Online Review of Collected Data (Subject to additional cost)
Map Status Report
Map interface with all submitted requests and their status
Calendar
- Date
- Task
- Assigned Technician
- Status
Timecard Tracker
Allows technicians to track timecards and relate it to the assigned activities
Service Portal Screenshots
